TELECOMMUNICATIONS

Telecommunications Excellence Through SAP

Transform telecommunications operations with SAP solutions, improve processes and infrastructure with reduced costs, enhance CRM and customer billing, leverage data mining for HANA-based analytics, and become a platform of opportunities in the digital world. Magnum Opus IT delivers telecom expertise that drives profitability and competitive advantage

Discuss Telecommunications Solutions

TELECOMMUNICATIONS CHALLENGES

Telecommunications providers face unique operational and competitive pressures:

Process & Infrastructure Optimization
Improving operational processes and network infrastructure while reducing costs in highly competitive markets. Balancing service quality with cost efficiency across complex telecom operations.

Customer Management & Billing
Enhancing CRM capabilities, managing complex customer billing scenarios, improving data management across millions of customer interactions, and reducing churn through better customer experience.

Data Analytics & Profitability
Leveraging data mining to build HANA-based analytics improves profitability, enhances understanding of customer behavior, optimizes pricing strategies, and enables real-time data-driven decisions.

Digital Transformation
Transforming into a platform of opportunities in the digital world, enabling new revenue streams, supporting 5G and IoT initiatives, and adapting to the rapidly evolving telecommunications technology landscape.

MOIT'S SOLUTIONS FOR TELECOMMUNICATIONS

SAP Solutions

Process & Infrastructure Management
  • Improve processes and infrastructure with reduced costs
  • Network planning and optimization
  • Service order management and provisioning
  • Asset and infrastructure lifecycle management

Customer Management & Billing
  • Improve your CRM/Customer Billing and Data management
  • Convergent billing and revenue management
  • Customer Relationship Management (CRM)
  • Contract and subscription management
  • Revenue assurance and fraud management

Analytics & Business Intelligence
  • Data Mining to build the HANA-based analytics to improve profitability
  • Customer analytics and segmentation
  • Network performance analytics
  • Revenue and profitability analysis
  • Predictive analytics for churn prevention

Digital Transformation
  • Transforming into a platform of opportunities in attaining success in the digital world
  • Digital service enablement
  • 5G and IoT platform integration
  • API-based service exposure
  • Cloud-native architecture and services

Technology Solutions
  • SAP HANA data warehousing for telecom analytics
  • Real-time billing and charging systems integration
  • Customer data platform (CDP) integration
  • Advanced analytics and machine learning

Engagement Models for Telecommunications

Staff Augmentation
  • Telecommunications SAP specialists (billing, CRM, analytics)
  • HANA and analytics experts
Project Delivery
  • Complete telecommunications SAP implementations
  • Billing and revenue management projects
  • HANA analytics implementations
Application Management Services
  • 24/7 support for telecommunications SAP environments
  • Billing system support and optimization
  • Analytics platform management
Advisory Services
  • Telecommunications digital transformation strategy
  • 5G and IoT roadmap development
  • Customer experience optimization

WHY CHOOSE MOIT FOR TELECOMMUNICATIONS

Telecommunications SAP Expertise

Experience with telecom-specific SAP capabilities, including convergent billing, CRM, revenue management, and network operations—understanding the unique requirements of telecommunications providers.

Analytics & HANA Proficiency

Strong capabilities in data mining and HANA-based analytics to improve profitability, with proven ability to transform telecommunications data into actionable business insights.

Digital Transformation Focus

Understanding how to transform telecommunications providers into opportunity platforms in the digital world, supporting new business models, 5G, IoT, and cloud-native architectures.

Complete Solution Portfolio

Full spectrum from implementation to support for billing specialists, complete CRM implementations, or ongoing analytics platform management.

SUCCESS METRICS

Our telecommunications clients achieve measurable improvements:

  • Process & Cost Optimization
    • Improved processes and infrastructure with reduced costs
    • 15-25% reduction in operational costs
    • 20-30% improvement in process efficiency
    • Better infrastructure utilization and ROI
  • Customer Management & Billing
     
    • Improved CRM/Customer Billing and Data management
    • 20-30% reduction in billing errors
    • 15-20% improvement in customer satisfaction
    • 10-15% reduction in customer churn
    • Enhanced data quality and consistency
  • Analytics & Profitability
     
    • Data Mining with HANA-based analytics improving profitability
    • 15-25% improvement in revenue per customer
    • Better pricing optimization and margin improvement
    • Data-driven decision making across operations
  • Digital Platform Success
    • Transformation into a platform of opportunities in the digital world
    • New digital revenue streams enabled
    • Faster time-to-market for new services
    • Enhanced competitive positioning

Transform Your Telecommunications Operations

Partner with Magnum Opus IT to improve processes and infrastructure with reduced costs, enhance CRM and customer billing, leverage data mining for HANA-based analytics to improve profitability, and transform into a platform of opportunities in attaining success in the digital world.